Sign-Up Data
We collect name, phone, email and identity document. This is used only to verify your age, address and prevent fraud. No third-party marketing use.
LEGAL REFERENCE
How We Protect Your Information
Your privacy is central to how jbapk operates. We collect only what's necessary to verify your account, process your JazzCash, Easypaisa, SadaPay and Raast deposits, and deliver the...
Account EncryptionPayment SecurityData Minimisation
What This Policy Covers
This privacy policy applies to your jbapk account, all data you enter during sign-up, and information collected during gameplay and withdrawals. We operate in supported regions of Pakistan where local law permits. Your personal details—name, phone number, JazzCash ID, Easypaisa account, SadaPay handle, Raast profile—are held in secure databases with restricted access. Transaction logs, play history and device information are retained only
as long as needed for account verification and regulatory compliance. We do not sell your data. Third-party payment processors handle deposit and withdrawal flows, but remain bound by our privacy standards.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
GET IN TOUCH
Privacy Questions & Support
Team online
Email Support
Contact our data protection team at [email protected] with any privacy concerns. We respond within 48 hours.
Account Settings
Review and update your personal information directly in your account dashboard under Privacy & Security settings.
Data Requests
Request a copy of your personal data or ask for corrections by opening a support ticket. We fulfil requests in 5 working days.
WHY WE'RE CAREFUL
Privacy & Security Standards
Encryption Standard
All data transmission uses TLS 1.2 encryption. Your JazzCash, Easypaisa, SadaPay and Raast credentials are never stored in plain text...
Access Control
Only authorised jbapk staff can view your personal information. Access is logged and reviewed quarterly to prevent unauthorised disclosure.
Payment Isolation
Your payment method details—JazzCash account, Easypaisa number, SadaPay profile—are held separately from your gameplay account for added security.
Audit Trail
Every login, deposit and withdrawal is logged with timestamp and device fingerprint. You can review your activity log any time...
Breach Protocol
If a breach occurs, we notify affected users within 24 hours and provide guidance on account recovery steps and next...
Annual Review
Our privacy practices are audited annually by external security firm to ensure we meet Pakistan data-handling expectations and platform standards.
TRANSPARENCY FOCUS
How Our Policy Works Across the Platform
Gameplay Tracking
Your bet history, winnings and play sessions are stored to calculate your account balance and generate your withdrawal statements accurately.
Payment Flow
JazzCash, Easypaisa, SadaPay and Raast deposit and withdrawal records are kept for 7 years to comply with Pakistan financial reporting rules.
Device Recognition
We store your device ID and IP address to detect unusual login activity and prevent account takeover from unfamiliar locations or devices.
Cookies & Tracking
Session cookies keep you logged in. We do not use tracking pixels or third-party analytics that build profiles for ad targeting.
Data Retention
Closed account data is held for 3 years, then deleted unless legal hold applies. Active accounts retain data as long as the account remains open.
Your Rights
You can request data access, correction, or deletion by emailing [email protected]. We honour all valid requests unless legal obligation requires retention.
POLICY CORNERSTONES
Core Privacy Commitments
No Third-Party Sale
We never sell your name, phone, email or gameplay data...
Pakistan-First Approach
We respect Pakistan's data privacy expectations. Your JazzCash, Easypaisa, SadaPay...
Transparent Policies
This privacy policy is written in plain English, not legal...
User Control
You control your privacy settings from your account dashboard. Pause...
Secure Deletion
When you close your account, we delete personal data within...
Support Accessibility
Privacy questions are answered by our dedicated team at [email protected]...
Privacy Policy FAQ
We collect your full name, date of birth, phone number, email and national ID or passport number for account verification. This data is encrypted and stored securely. We do not share these details with marketing partners or third-party advertisers.
Payment credentials are stored in an isolated, encrypted vault separate from your main account profile. When you make a deposit or withdrawal, your payment details are tokenised—we never see your full account numbers. All transactions are logged and monitored for fraud.
Yes. Open a support ticket or email [email protected] with your request. We provide a full data export—account details, transaction history, gameplay logs and device records—within 5 working days at no cost.
Personal data is deleted 30 days after account closure unless you have an open dispute or pending withdrawal. Financial records related to JazzCash, Easypaisa, SadaPay and Raast transactions are retained for 7 years per Pakistan reporting requirements.
We use session cookies to keep you logged in and remember your game preferences. We do not use third-party tracking pixels, behavioural analytics or retargeting pixels. Your play data stays within jbapk and is not shared with ad networks.
We notify all affected users within 24 hours via email, SMS and account alert. We provide guidance on password reset, account recovery and how to monitor for fraud. We also report the incident to relevant Pakistani authorities if required by law.
Log in to your account and go to Settings > Profile. You can update your phone number, email and address directly. If you need to update identity documents or request a correction, email [email protected] with proof of the change.